The first rule of etiquette is to be courteous and polite. I am a graceful and delicate lady and expect to be treated that way by a gentleman.
I ask that you do not call me from a ‘blocked’ or ‘unknown’ number. I am giving you my real phone number. I only ask that you have the courtesy to do the same. As well, if you are unable to make our appointment for any reason, please call at least 2 hours in advance. Advanced booking require a 24 hour cancellation.
If you need to cancel without proper notice please be aware that I would consider it polite to bring me a gift for the inconvience. If this done twice I will not see you as a client.
Confirmation
I require all appointments to give me a confirmation call, preferably in the morning or one to two hours prior to our appointment, if you are a new client this is when I give you my studio address and directions. If you are a regular client it’s just nice to know your intentions of our appointment. I do reserve the right to book another client if I don’t get a confirmation. I often have a waiting list for same day appointments…. Thank you in advance
Showing up on time
Please do your best to show up on time. I would rather you be a few minutes late than a few minutes early as I am often making preparations for your session and taking care of myself so that I am rested before you arrive, I often meditate or practice yoga before a client arrives A courtesy phone call to let me know you are running late or have hit some traffic is very appreciated.
Communication & Privacy
Unless you own your own small business please do not contact me from a work email account. I prefer my information not be seen by your IT department. If you use a shared computer please educate yourself on clearing the browser history, cache and cookies, and please learn to create high security passwords for your private accounts.
If you save my cell phone number please make sure to use a discreet name to store the information. At the time I give you directions please write them on the unsealed envelope containing your donation. This way both of us can rest assured that the information will be properly disposed of.
Cancelation / Re-schedule Policy
An appointment for pleasure is still a business appointment. I require 24-hours notice by phone (not email or text) for any cancellations or re-scheduling of sessions. If less than 24-hours is given (without a sensible reason), I reserve the right to refuse to see a client in the future unless the future session is pre-paid by credit card. Similarly, if a client is a no-show/no-call and does not call to explain the reason within 12-hours of the session time, the client will automatically be black-listed and all relevant contact information will be posted to the appropriate lists, forums, and websites for unreliable clients as well as to my Preferred Referral Network of providers. In conclusion, be considerate. That way everyone has a good time!
Donation
Please leave your donation on the white donation plate with Buddha at the entrance of the studio at the beginning of the session. Having the amount in envelope is always nice and please no counting in front of me. Discrete credit card billing is available please enquire in advance of your session.
Hygiene
Please be freshly showered before arriving. 1-2 hours max. If this is not possible, please make use of my facilities, there are always fresh soft towels, body washes and lotions, toothbrushes .
Discretion
Your privacy is of the up-most importance to me. Please respect my wish for privacy and be discrete in public; a smile and little hello is okay. I will never approach you unless you initiate the contact. There shouldn’t be any discussion of session details as this is a private matter between the two of us.
Termination
I reserve the right to terminate our appointment at anytime, without refund, due to disrespectful, weird behavior or if it becomes apparent you under the influence of alcohol or drugs.
Refunds
I do not issue refunds on unused time. If you book 3 hours & have to leave early, there is no reimbursement.
